The complete MyAccount solution you need, right out of the box.
It all begins here: UUMAX MyAccount is a powerful, flexible customer-service platform that lays the foundation for future growth. It provides your customers with an online experience that matches the outstanding care you provide on the phone, and then offers seamless expansion of that experience to mobile- and voice-based applications. A more effortless customer experience means reduced in-service calls and can lead to increased e-payments over time.
Key Benefits of UUMAX
Compatibility
Bridges any type or number of user-interface channels and backend systems
Comprehensive
Turn-key solutions based on 10 years’ experience in CX design
Seamless Integration
Easily extends from web, to mobile, to voice-activated platforms
Modular Architecture
Bring additional services online quickly and easily
Security
Extensively tested to eliminate vulnerabilities
Low TCO
Far less expensive to develop and maintain than custom solutions
Flexibility
Modular solutions can easily be added into your existing architecture
Business Intelligence
Provides visibility into valuable data to drive business decisions
Future-Proof
Open-ended design allows for new technologies to come
Cloud-based Operation
Reduces IT overhead, CAPEX costs and maintenance
UUMAX myaccount Value by the Numbers
18%
18% reduction in call volume
12 mo.
12 month payback on UUMAX investment
22%
22% increased customer retention
Patented Integration Technology: The UUMAX Difference
The key to the flexibility of the UUMAX solution is our Transactional Application Core Component (TACC) system, which bridges any type or number of user-interface channels and any type or number of backend systems. It achieves our ultimate goal of making all user interactions as efficient and seamless as possible, resulting in a customer experience that’s fast, familiar, and less frustrating.
Speed
Smoother, more natural customer experience
Flexibility
Any backend system, any channel
Efficiency
Fast time-to-market, easy operation
to schedule a demo, fill in the form below
Whether or not you’ve already got other CX solutions in place, UUMAX can help you streamline and improve your customer interactions. Fill out the form below and we’ll show you how.
IMAGETEQ TECHNOLOGIES, INC.
533 AIRPORT BLVD SUITE 400
BURLINGAME, CA 94010
info@uumax.cx
info@imageteq.com